South Africa
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Managing your money 9 May 2022

Credit Score add-on

Get monthly updates of your credit score, without affecting your credit record.
Step 1 of 16

On your home screen, tap the Add-on Store icon in the top left-hand corner.

 

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Step 2 of 16

You are now in the Add-on Store. Tap the search icon in the top right-hand corner.

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Step 3 of 16

Type "Credit score" into the search bar and find the Credit Score add-on tile.

Tap the ADD button.

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Step 4 of 16

Your Credit Score add-on is now loaded onto your home screen.

Tap DONE to return to your home screen.

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Step 5 of 16

Your Credit Score add-on will now appear in the Add-ons drawer in the lower section of your home screen.

Note:
You can swipe up on this section to see all your app add-ons.

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Step 6 of 16

The Credit Score add-on gives you monthly updates of your credit score and trends, personalised tips on how to improve your score without affecting your record and access to exclusive offers.

Tap on the Credit Score tile to view more details about your credit history.

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Step 7 of 16

You'll now see a more detailed breakdown of your credit score, like how your score has changed over the past 3 months.

Now swipe up to view more information.

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Step 8 of 16

You can view how your credit score compares to other customers within your age group, as well as Did you know cards to give you more information about credit scores.

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Step 9 of 16

The credit score presented to you is provided by Experian.

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Step 10 of 16

Tap on TIPS to get information on how to improve your credit score over time.

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Step 11 of 16

You'll see tips specific to you and based on your previous behaviour.

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Step 12 of 16

Now tap on VIEW ALL TIPS to to see general factors that could influence your credit score.

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Step 13 of 16

Read through the tips to understand the factors and behaviours that could influence your credit score.

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Step 14 of 16

Tap on JUST FOR YOU to see if you qualify for any exclusive credit offers.

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Step 15 of 16

You can tap on any offer and apply.

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Step 16 of 16

All done! Tap the back arrow to return to your home screen.

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Visit the Add-on Store

Explore the app’s Add-on Store.

Go to app
Frequently asked questions about the Credit Score add-on
What is the Credit Score add-on?
The Credit Score add-on gives you monthly updates on your credit score, trends relating to your score and personalised tips to help you improve your score.
Why should I use the Credit Score add-on?
It helps you get information about your credit health and suggests ways to improve your score.
Who can use the Credit Score add-on?
The Credit Score add-on is available to customers with a South African ID number, who have any of the following Standard Bank products: 
  • Transactional account (savings or current account)
  • Home Loan
  • Vehicle & Asset Finance
  • Credit Card
  • Term Loan
  • Revolving Credit Loan
  • Funeral Plan
How do I get the Credit Score add-on?
You can view the Credit Score add-on once you’ve loaded it onto your home screen from the Add-on Store.
How often is my credit report updated on the Credit Score add-on?
Your credit score information is updated monthly.
If I remove the Credit Score add-on by accident, will I lose my information?
No, simply add the feature back onto your home screen and your credit score information will be available again.
Why can’t I see my credit score yet?
We receive credit score data monthly, so this could be the reason why your score isn't available yet. Please check again next month.